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    Walkthrough

    SILENT HILL: Townfall Arrival Walkthrough — Part 1

    A verified route through Arrival (Chapters 1-4): Shorefront, Zoe's house, the clinic, the pharmacy, and every key item needed to keep the story moving.

    9/22/2026 Last updated: 9/25/2026 4 min read
    Verified Minor spoilers
    Location:
    Shorefront District and St. Amelia
    Part:
    Arrival
    Chapter:
    Chapters 1-4 — Cold Open, Escape, A Connection, Searching for Zoe

    Next: Continue to Part 2: Zoe

    What happens in Arrival?

    Arrival is Part 1 of the story and spans four chapters — Cold Open, Escape, A Connection and Searching for Zoe. The route stays inside Shorefront: the waterfront and Town Square, Zoe’s house, the Shorefront Family Clinic, and the St. Amelia Pharmacy. This page covers the critical path and the gate items only; the answer pages it links carry the exact codes.

    What is the fastest critical path?

    # Step Gate item
    1 Wake on the Shorefront pier; grab the boat-tour notice; red fog hits and the map unlocks —
    2 Town Square: read the phone-booth flyer (900 / 010 / 100 — dial 100 to save) —
    3 Hotel otherworld: tune the CRTV, solve the door wheel (18 / January / 1996), take the Room 204 key Room Service Card
    4 Zoe’s house: combine flashlight + batteries, restore power with the newsagent’s prepaid card, read Zoe’s emails Prepaid Power Card
    5 Kitchen: open the organ transport box — 956 left, 133 right Zoe’s Lanyard
    6 Scan the lanyard at the clinic shutter; read the sticky note in Z Ellis’s office Lanyard + note
    7 Reception keypad: 2896 — save phone, rounds form, pharmacy map marker Sticky note read
    8 Take the Scalpel from Z Ellis’s green box; cut into the pharmacy Scalpel
    9 Pharmacy back room: align the CRTV, read the posters, open the locker — 6539 Prescription Dosage Error
    10 Follow the park route to building 16, apartment 1/2; take the 21 Farrow St. Back Door Key Back Door Key
    11 Enter Jess’s blue back door near building 14; collect the Broken Stethoscope Broken Stethoscope
    12 Return to the clinic scales: stethoscope left, dosage note middle, lanyard right All three objects

    Each code has a dedicated answer page: organ transplant box, clinic reception, and the pharmacy locker.

    Shorefront route map: houses, pharmacy and clinic

    Zoe house and newsagent supply the lanyard; clinic supplies Scalpel; pharmacy supplies dosage note; Farrow Street key opens Jess house for stethoscope; return to clinic scales

    Original item and location route — not to scale

    Original guide diagram — not an in-game screenshot. Evidence and detailed steps are listed in this guide.

    Open full-size diagram

    The route table above is the text equivalent. The street pharmacy and the Farrow Street / Jess branch both return to the family clinic, with the Dosage Error note and Broken Stethoscope respectively. You already have Zoe’s Lanyard from the organ box. This diagram follows the required-item connections in PowerPyx’s Arrival walkthrough, rechecked 25 September; arrows do not claim a direct corridor, a measured distance or a safe enemy-free path.

    What can be missed in Arrival?

    Open Part 1 collectibles before leaving: 23 documents, 6 phone numbers, 5 CRTV signals, 4 postcards and 1 container. Check phone calls as well as number discoveries; Cold Calling is a complete number task, not just finding one flyer. Part transitions do not provide chapter-select cleanup.

    Make phone saves before committing to the next section, unless you deliberately chose Reject The Help, which forbids manually calling 100 to save. The opening save tutorial is already part of that challenge.

    Where does the scales puzzle fit?

    The clinic scales close Arrival. Bring Zoe’s Lanyard, the Prescription Dosage Error note and Jess’s Broken Stethoscope; the organ box and pharmacy alone supply only two of the three objects. The published clinic scales guide covers their placement and the ending of this Part.

    Where do I go after Arrival?

    Continue to Part 2: Zoe. For collecting, follow the 100% route; for Fleeting Visit, use the speedrun route and skip collection-only detours while keeping puzzle clues. Locations helps separate the family clinic, hotel and later Medical Centre.

    Collectible progress — Part 1

    Track this Part without leaving the walkthrough. These grouped lists share saved ticks with the full collectible guides; they are not a claimed shortest route.

    Documents & clues · 23 items

    Locations are available below. Enable JavaScript to use the manual progress tracker.

    Manual notes only. This does not read a game save, sync with Steam or PlayStation, or verify a trophy. Saving is optional and stays in this browser.

    Open the full collectible guide
    CRTV signals · 5 items

    Locations are available below. Enable JavaScript to use the manual progress tracker.

    Manual notes only. This does not read a game save, sync with Steam or PlayStation, or verify a trophy. Saving is optional and stays in this browser.

    Open the full collectible guide
    Strange postcards · 4 items

    Locations are available below. Enable JavaScript to use the manual progress tracker.

    Manual notes only. This does not read a game save, sync with Steam or PlayStation, or verify a trophy. Saving is optional and stays in this browser.

    Open the full collectible guide
    Resource containers · 1 item

    Locations are available below. Enable JavaScript to use the manual progress tracker.

    Manual notes only. This does not read a game save, sync with Steam or PlayStation, or verify a trophy. Saving is optional and stays in this browser.

    Open the full collectible guide
    Open phone clues and completed-call tracker

    Official gameplay footage

    The official gameplay video shows exploration, CRTV use and encounters in Shorefront. YouTube requires sign-in and age verification for this video. It is a developer demonstration, not a complete solution for every step of this guide.

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