SILENT HILL: Townfall Phone Numbers — Locations & Call Checklist

How the phone collection works

Finding a number (on a document, flyer or note) and making the call are two separate steps. Numbers are also part-gated: each one can only be called during the correct part of the story, from the correct character’s position. Missing a call window means loading an earlier save.

Calling all 13 unlocks the “Cold Calling” trophy/achievement.

Checklist by part

Part 1 — Arrival (Shorefront District)

#	Number	Clue location	Where to call	Notes
1	900	Town Square booth flyer: “Your Local Services”	Town Square phone booth	Emergency Services
2	010	Same flyer	Same booth	Operator
3	100	Same flyer — “Save Yourself”	Any phone	Saves the game
4	496 0496	Bottom of the Shorefront map	Shorefront District – South	Tourist Center
5	496 0244	Hotel Reception Notice	After exiting the hotel	The Haldane Hotel
6	496 0842	Learned by calling 946 from the Town Square booth (Ch. 3)	Same booth	Unknown contact

Part 2 — Zoe

#	Number	Clue location	Where to call	Notes
7	0163 296 0595	Water Warning document (Zoe’s house, living room)	Zoe’s house phone	St. Amelia District Council
8	496 0103	Folder beside the answering machine in Mr. Stewart’s house	Same phone	Zoe Ellis — triggers pager event
9	496 0556	Medical Security Note outside the Medical Centre	Story-required	D. Glenn

Part 3 — The Patient

#	Number	Clue location	Where to call	Notes
10	5353	Given by Dr. Glenn	Reception phone, St. Amelia Medical Center Surgery	Hospital Storage — story-required

Part 4 — Clara Woods

#	Number	Clue location	Where to call	Notes
11	946	Poster inside the telephone booth (Clara Woods Estate > Ground Level)	Same booth	W H O Dial Back Service
12	496 0112	Given after calling 946	Same pay phone	Unknown contact
13	496 0993	Top-left corner of the Locker Barcode clues	During the Clara Woods section	CEG Lockers

Missable numbers

All numbers are part-gated: they can only be called while you are playing the correct character in the correct area. If you skip past a call window, load an earlier save. Numbers #5 (Haldane), #6 (0842), #7 (Council) and #8 (Zoe Ellis) have the narrowest windows.

Why is this page source_checked?

The full 13-number list comes from one publisher’s guide (PowerPyx, read in full on 2026-09-23). The checklist is complete and internally consistent, but the site has not confirmed each entry against a second independent source. Numbers already covered on other pages: the save number 100 and the Medical Security Note chain.