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    SILENT HILL: Townfall Clinic Scales Puzzle Solution

    Solve the Shorefront clinic scales puzzle: which three items go on the scales in Zoe's back room, where each one is found, and the trophy it awards.

    9/22/2026 Last updated: 9/25/2026 3 min read
    Verified Minor spoilers Missable
    Location:
    Shorefront Family Clinic — Z Ellis back room
    Area:
    Shorefront District
    Part:
    Arrival
    Chapter:
    Chapter 4 — Searching for Zoe

    Quick solution: Broken Stethoscope left, Prescription Dosage Error middle, Zoe's Lanyard right

    Reward: Trophy: Resignation

    What goes on the clinic scales?

    Broken Stethoscope (left), Prescription Dosage Error note (middle), Zoe’s Lanyard (right) — placed on the scales in Zoe Ellis’s back room, from left to right.

    Clinic scales: left to right — original diagram of the steps explained below

    Clinic scales: left to right

    Original guide diagram — not an in-game screenshot. Evidence and detailed steps are listed in this guide.

    Open full-size diagram

    How was this solution verified?

    Two independently produced guides agree on the full arrangement: PowerPyx’s Arrival walkthrough and AllThings.How’s scales guide both place the Broken Stethoscope on the left, the Prescription Dosage Error note in the middle and Zoe’s Lanyard on the right (both read in full on 2026-09-22). Solving the scales also closes Part 1 — the story rolls into the next part afterward.

    Where do the three items come from?

    Item Where it is found
    Broken Stethoscope Jess’s house, bedroom (after unlocking with the Back Door Key from 21 Farrow St.)
    Prescription Dosage Error Inside the pharmacy locker
    Zoe’s Lanyard Inside the organ transport box in Zoe’s kitchen

    Place the items and check the result

    1. Return to the Z Ellis back room in the family clinic with all three items.
    2. Interact with the left scale and choose the Broken Stethoscope.
    3. Put the Prescription Dosage Error note on the middle scale.
    4. Put Zoe’s Lanyard on the right scale. Completing the arrangement ends Arrival.

    The directions describe the three positions; the sources do not establish that placing them in a different chronological order changes the solution.

    Missing an item or still at the clinic door?

    What is missing? Check before returning
    Cannot enter the clinic Use Zoe’s Lanyard at the entrance pad; it first comes from the organ box
    Broken Stethoscope The Back Door Key opens Jess’s house; take the stethoscope from the bedroom bed
    Prescription Dosage Error note Opening the pharmacy locker is not the pickup itself; collect the note inside
    Zoe’s Lanyard Finish the organ box in Zoe’s kitchen, then return to the clinic

    The Shorefront route connects these three branches. It also distinguishes the street pharmacy from the later hospital pharmacy.

    Watch the scales interaction

    The PowerPyx recording reaches the clinic scales at 17:52; at 17:55 the left item is placed and the next item-selection menu is visible. This is a fast full-game recording with later-game equipment, so use it for the interaction rather than as a first-run equipment checklist. Playing beyond the puzzle continues into Part 2.

    PowerPyx — Clinic scales interaction Click to load the YouTube player — nothing loads before you click

    Watch on YouTube Source

    What does solving it unlock?

    The Resignation trophy, and the closing beat of Arrival’s clinic sequence. Because all three items are one-time pickups inside non-replaying chapters, on a collection run keep rotating phone-booth saves as you gather them (the no-manual-save challenge is an exception) — the Arrival walkthrough lists the full order.

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